Sign up for Sitemate
When creating a new account, you have a few options:
Continue with Google
Enter your email and, if supported, choose Google to sign up instantly.Sign up with email (login link)
Choose Login with a link, enter your email, and click the link sent to your inbox to access your account—no password needed.Enterprise (SSO)
If your company uses SSO, you'll be redirected after entering your email to sign up and log in through your organization.Sign up with a password
Enter your details including a password to create your account. See the steps below to complete the sign-up flow.
📓 Note: When you sign up for a Dashpivot self-serve trial, you'll start in the Lite Workspace — a simplified version of Dashpivot designed to help you get started quickly. See What is the Lite Workspace?
📱 Note — Gearbelt Mobile (native app): The Gearbelt Mobile native app (iOS and Android) does not include an in-app Sign Up option. New users can only access the app after receiving an invite from a workspace admin. If you need access, contact your Gearbelt admin. See How to access and log in to Gearbelt Mobile.
Log in to Sitemate
You can log in using any of the following methods:
1. Login with a link (passwordless)
Click Login with a link
Enter your email
Open the email and click Login
You'll be signed in automatically
2. Login with Google
Select Google and follow the prompts.
3. Login with a password
Enter your email and password on the login page.
Steps to sign up with a password
Go to the Sitemate sign-up page and select the password sign-up option.
Fill in your details (name, email address, and password) and submit the form.
Check your inbox — you'll receive an email containing a 6-character verification code.
Enter the code on the Verify your email address screen.
Answer the business questions on the next screen.
Create your workspace to complete sign-up.
Why was my signup rejected?
There are a few reasons your signup may have been rejected:
Disposable or temporary email address — Sitemate only accepts permanent email addresses. If you used a temporary or throwaway address (e.g. Mailinator, Guerrilla Mail), try again with a business or personal email address.
Invalid phone number — Some mobile number formats may not be accepted during account activation. If your number is being rejected, try entering it with a different country code and update it in your profile once logged in. If the issue persists, contact Sitemate support.
Where is this available?
Login with a link: Dashpivot, Gearbelt (web), Flowsite, Dashpivot Mobile, Gearbelt Mobile (native app)
Google login: Available for existing users across Dashpivot, Gearbelt (web), and Flowsite. New users who sign up with Google on Dashpivot can also log in to Flowsite and Gearbelt using the same method.
Sign up (new account creation): Supported on Dashpivot (web), Gearbelt (web), and Flowsite. Not available in the Gearbelt Mobile native app — access is by admin invite only.
FAQs
How long is the login link valid?
The login link expires after 15 minutes.
What happens if the link expires?
You'll be redirected to a page where you can resend a new link.
Can I switch login methods?
Yes. You can choose a different login method at any time on the login page.
Can SSO users use login with a link or Google?
No. SSO users are redirected after entering their email and must log in through their company's authentication system.
I can't find the Sign Up button in the Gearbelt Mobile app — where is it?
The Gearbelt Mobile native app (iOS and Android) does not have an in-app Sign Up option. To access the app, you must receive an invite from a workspace admin. See How to access and log in to Gearbelt Mobile.
I signed up with Google — can I use a password instead?
Yes. Use the Reset password option on the login page to create a password and log in that way.
I didn't receive my verification code — what should I do?
Check your spam or junk folder first. If it's not there, return to the Verify your email address screen and select the option to resend the code.
Does the verification code expire?
Yes — the code expires after 15 minutes. If it expires, you can request a new one from the Verify your email address screen.