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The Sitemate Open API

Learn how to connect applications to the Sitemate Open API

Written by Nina Yang

Introduction

The Sitemate Open API allows built-world companies to connect their own applications to Sitemate's product suite (Dashpivot and Gearbelt) through a world-class API. The Sitemate Open API is designed for customer use from the ground up and will bring best practices in API performance to customers, including:

  • An online developer portal hosting a range of features, such as:

    • Documentation which is consistently updated to reflect new endpoints

    • Developer friendly real-world code examples and how-to guides, and

    • Clear updates about the status of the API and upcoming changes

  • Simple data structures and a simple API

  • An advanced feature set (such as versioning, pagination, easy to understand error messaging, and more)

Gearbelt API — Generally Available

The Gearbelt API is now generally available. Access is open to any workspace with valid M2M (FusionAuth) credentials — no per-account enablement is required.

📓 Note: The "Public API Beta" toggle has been removed from Settings → Feature Access. This setting no longer exists.

⚠️ Migration Notice — Existing Dashpivot API Users


If you are an existing Dashpivot API user, you must regenerate your API token to gain Gearbelt API access. Go to Flowsite > Settings > Developer and regenerate your token. Your existing Dashpivot API token will not automatically grant Gearbelt access.

📓 Note: One API token covers all Sitemate APIs — both Dashpivot and Gearbelt.

Availability

Dashpivot API: Generally available on all Flowsite plans (Free and up).
​Gearbelt API: Generally available to any workspace with valid M2M (FusionAuth) credentials, subject to workspace header requirements, rate limiting, and per-endpoint scoping.

What you can access with the Gearbelt API (v1 — read-only):

  • Assets

  • Work Orders

  • Inspections

  • Documents

This first version is read-only. Full documentation is available on the Sitemate developer portal.

📓 Note

  • File delivery to SharePoint or OneDrive: The Open API is a data access layer for Dashpivot and Gearbelt only — it does not deliver files or PDFs to external destinations such as SharePoint or OneDrive. To send completed Dashpivot forms as PDFs into a SharePoint document library, you need the Flowsite SharePoint integration, which is available on Pro+ plans.

If you do not have a Flowsite workspace and would like to access the Open API, please contact us to get started.

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