In Gearbelt, work orders help ensure that recorded issues are tracked and resolved. During inspections, your team may identify additional issues on the same asset. Instead of creating multiple work orders, you can add newly recorded issues to an existing work order. This helps keep maintenance tasks organised and linked to the correct asset. Issues can be created directly from the work order, or recorded first in the Issues section and then added to the work order.
Prerequisites
Before you begin make sure you have the following:
Plan: All Plan Types
Permission: Gearbelt Contributor
Skills Required: Gearbelt Navigation
Device Type: computer
Subscription: Gearbelt
Step-by-Step Instructions
Go to Management in the left-hand navigation menu and select Work Orders.
Select the relevant work order to open its details pane.
In the Issues view, select the + button.
Enter the issue details, including the title, description, and severity.
Click Save to add the issue to the work order.
Notes
The Issues view can be filtered by Open or Closed status or searched by name.
The Issues view shows whether an issue already belongs to another work order. Select the x next to the work order reference to remove the issue from that work order if needed.
On Gearbelt Mobile Web, you can also create an issue directly from inside a work order. When you do, the new issue is automatically linked back to that work order — no separate step needed. This matches the behaviour on Gearbelt Web. See How to use Work Orders in Gearbelt Mobile Web for the full Mobile Web flow.