Beta Gearbelt Mobile Web is currently in Beta. Features and design may change before general release. We'd love your feedback, share it through the in-app feedback option.
Gearbelt Mobile Web (GBMW) gives workshop teams a single place to manage their work directly from a mobile browser. The Work Orders tab is the home of all the jobs assigned to your workspace, where Gearbelt contributors can find what's open, see the details, create new work orders, add issues and schedule checks to them, and close them off when the job is done.
Prerequisites
Before you begin, make sure you have the following:
Plan: All Plan Types
Permission: Gearbelt Contributor
Skills Required: Gearbelt Navigation
Device Type: Smartphone
Subscription: Gearbelt
Step-by-Step Instructions
Open Gearbelt Mobile Web on your phone. You'll land on the Work Orders tab by default. You can also select Work Orders in the bottom navigation at any time to come back here.
Each work order card shows the asset name, status (Open or Closed), task progress, priority, and any assigned users.
Use the search bar at the top to find a specific work order by title or asset name.
Select the sort icon next to the search bar to change how work orders are ordered. You can sort by Highest priority (default), Lowest priority, Alphabetical (A-Z), Alphabetical (Z-A), Newest, or Oldest.
Select the filter icon to narrow the list. You can filter by Assigned to, Priority, Location, and Status. Each filter supports multi-select, so you can combine values to see exactly the work orders you need.
Select Apply filter. The filter icon turns blue to show that filters are active.
By default the list shows Open work orders only. To see completed work, add Closed to the Status filter.
Viewing and editing a work order
Every work order is editable from the moment you open it. There is no separate edit mode. As soon as you change any field, the Save button in the top right turns green and you can save your changes.
Select any work order card to open the View work order screen.
You'll see the Asset, Title, Status, Priority, assigned Users, the Issues and Schedule checks that make up the work order, Due Date, Instructions, PO reference, and Tags.
Scroll down to review the details. The Issues and Schedule checks sections show what needs to be done, with status indicators for issues and progress bars for schedule checks.
To update any editable field, change the value directly. The Save button in the top right will turn green to show your changes are ready to save.
To add more issues or schedule checks to the work order, select Add Issues or Add Schedule Checks. See the sections below for the full flow.
Select Save in the top right to update the work order.
Select the back arrow in the top left to return to the Work Orders register.
Creating a work order
From the Work Orders register, select the green + (FAB) button in the bottom right.
Select the asset the work order is for.
Fill in the work order details. At a minimum you need:
A Title, a short summary of the work to be done
At least one issue or schedule check on the asset (select Add Issues or Add Schedule Checks, see the sections below)
You can also fill in any of the optional fields:
Priority, how urgent the work is
Users, who the work order is assigned to
Due Date
Instructions, any context for whoever picks up the work
PO reference, if your workspace uses purchase orders
Tags
📓 The Status field defaults to Open and cannot be changed at this point. You can only close a work order once every issue and schedule check inside it has been resolved.
Select Save in the top right to create the work order. It will appear in the register with a status of Open.
Adding issues to a work order
You can add issues when creating a new work order or at any time while viewing an existing one.
Select Add Issues.
The Select issues screen lists the issues on this asset. Each card shows the issue title, ID, status, and days open.
Use the search, sort, and filter controls at the top to find the issues you want. The filter supports Status, Work Order, Severity, and Created by.
Select one or more issues to add. Selected issues are highlighted.
📓 Tip: If an issue you select is already assigned to another work order, a confirmation will appear letting you know which work order it's currently on. Confirm to move the issue to this work order, or cancel to leave it where it is. An issue can only be on one work order at a time.
If the issue you need doesn't exist yet, select Create Issue at the bottom of the screen to raise a new one on this asset. The new issue will be added to the work order automatically.
Select Save in the top right of the Select issues screen to add your selection to the work order.
Adding schedule checks to a work order
You can add schedule checks when creating a new work order or at any time while viewing an existing one.
Select Add Schedule Checks. The Select schedule checks screen lists the schedule checks due on this asset. Use the search, sort, and filter controls to find the schedule checks you want.
Select one or more schedule checks to add. Selected schedule checks are highlighted. If a schedule check you select is already assigned to another work order, a confirmation will appear letting you know which work order it's currently on. Confirm to move the schedule check to this work order, or cancel to leave it where it is. A schedule check can only be on one work order at a time.
Select Save in the top right of the Select schedule checks screen to add your selection to the work order.
Closing a work order
A work order can only be closed when every issue and schedule check inside it has been resolved. Until then, the Status dropdown is locked.
Open the work order you want to close.
Confirm every issue and schedule check on the work order is done. Each issue should have a repair record and be closed. Each schedule check should have a submitted schedule form record.
Once all issues and schedule checks are resolved, the Status dropdown becomes editable. Change the Status from Open to Closed.
Select Save in the top right to confirm. The work order moves to Closed and won't show in the default Open view.
Frequently asked questions
Can I create a work order from Gearbelt Mobile Web?
Yes. From the Work Orders tab, select the green + button in the bottom right to create a new work order directly from your phone.
Can I see work orders assigned to other people?
Yes. The Work Orders register shows all open work orders in your workspace. Use the Assigned to filter to narrow down to a specific person.
Why can't I close a work order?
A work order can only be closed when every issue and schedule check inside it has been resolved. Check that all issues have a repair record and are closed, and all schedule checks have a submitted form record.
Can I move an issue from one work order to another?
Yes. When adding an issue that's already on another work order, a confirmation will appear asking you to confirm the move. An issue can only be on one work order at a time.