Offline support in Sitemate Mobile allows you to continue working on asset-related tasks even without an internet connection. By saving assets on your device while online, you can access asset profiles, complete inspections, raise issues, and view relevant records while offline. Once you are back online, all offline activity automatically syncs to ensure your data remains accurate and up to date.
Prerequisites
Before you begin make sure you have the following:
Plan: All Plan Types
Permission: Sitemate user
Device Type: Tab/Mobile device
Subscription: Gearbelt
Step-by-Step Instructions
Save assets for offline use (while online)
Connect to the Internet: Ensure your device is connected to the internet.
Scan the Asset QR Code: Use the Scan QR code button in Sitemate Mobile.
Save the Asset: The asset is now saved automatically in My Assets section and accessible offline.
Access saved assets offline
Method #1
Go to Scan QR Code in Sitemate Mobile.
Scan the same QR code for the asset.
The asset profile will open.
Method #2
Go to My Assets in Sitemate Mobile.
Select the asset.
The asset profile will open.
Submit Inspections and Issues offline
Create and submit inspection records and issues against previously added assets.
The submission will move to an Upload pending state.
When back online, allow the app to sync.
After syncing, submissions will appear in the asset profile and in the Activity tab.
Notes
Offline mode allows you to continue working without an internet connection once assets are saved to your device.
Inspection and issue submissions created offline are stored in an Upload pending state until synced.
When offline:
You can access inspection records submitted by you on your device.
You can access all open issues (submitted by you and others) and the last 50 closed issues.
When online:
You can access all logs related to the asset.