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Can I change my mobile number on my Sitemate App?

Learn how to update the mobile number used to log into your Sitemate account.

Written by Adriana De Souza

Direct Answer

Yes, you can — but not directly. You can’t update your mobile number directly within the app; instead, you need to log out and sign back in with the new number, effectively creating a new login.

Step-by-Step Instructions

  1. Open the Sitemate Mobile App and go to the Profile tab.

  2. Scroll down and tap Logout.

  3. After logging out, tap Start and enter your new mobile number.

  4. Follow the prompts to complete setup with the new number.

Notes / Considerations

  • This process essentially creates a new login tied to your new mobile number.

  • If you had access to ongoing Sitemate Links, you may need to re-enter those links after switching numbers to regain access to forms.

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