If your Microsoft Power Platform flow is not running after a form is signed or submitted in Dashpivot, this article covers the most common causes and how to fix them.
What's happening
A Power Platform flow connected to Flowsite is not triggering as expected — either after a form signature, on a scheduled interval, or when triggered manually.
Why this happens
The most common causes are:
The flow has not been saved in Flowsite — unsaved flows cannot run
The flow is not on a Premium or Platinum Flowsite plan — Power Platform is not available on Free, Standard, or Pro plans
The trigger type is set to manual, but manual trigger is also plan-restricted (Premium and Platinum only)
The flow's scheduled trigger interval requires a plan that supports it
The Flowsite workspace has reached its monthly run limit for the current plan
How to fix it
1. Confirm the flow is saved
In Flowsite, open the flow. If the Save button is active (not greyed out), the flow has unsaved changes. Click Save before attempting to trigger it. A successfully saved flow will show the Save button as greyed out.
2. Check your plan supports Power Platform
Power Platform is only available on Flowsite Premium and Platinum plans. If you are on a Free, Standard, or Pro plan, the Power Platform integration will not be available. Contact your Solutions Engineer to confirm your current plan.
3. Check your trigger type and interval
Go to your flow's settings in Flowsite and review the trigger configuration:
Manual trigger — requires Premium or Platinum
Recurring: 1 hour — requires Premium or Platinum
Recurring: 4 hour or 12 hour — requires Pro or above
Recurring: Daily — available on all plans
If your trigger type is not supported on your current plan, the flow will not run.
4. Check your workspace run count
Each Flowsite plan has a monthly run limit. If your workspace has reached its limit, flows will stop triggering until the next billing cycle or until you upgrade. Check your run count in Flowsite under your workspace settings.
5. Trigger the flow manually to test
If your plan supports manual triggers, go to the flow in Flowsite and click Trigger flow manually. Check the Runs page to confirm whether the run completed successfully or returned an error.
If the issue continues
If the flow is saved, your plan supports Power Platform, and the trigger configuration looks correct but the flow is still not running, contact your Solutions Engineer with the flow name and workspace URL so they can check the run logs.