This article covers issues where the Clone button is unavailable or returns an error when cloning templates in Dashpivot.
What’s happening
When attempting to clone a template in Dashpivot, the Clone button may be disabled, or clicking it triggers an error message that prevents the template from being cloned.
Why this happens
The Clone button is restricted when required conditions are not met (such as unsaved changes, validation errors, or missing fields), when the template contains unsupported fields, or when cloning is blocked by platform limitations.
How to fix it
Issue | Solution |
Clone button is greyed out | Your template contains unsupported fields. Use the Manual Raw Code method instead. |
"Please save your changes before cloning" message | Save your template first, then try clicking Clone again. |
"Validation errors" message | Fix any validation errors in your template before cloning. |
Clone failed due to network error | Check your internet connection and try again. |
“Template needs to have at least one field” message | Add at least one field before cloning. |
Limitations
Cloning creates a copy in the same folder as the original template.
Cross-team and cross-folder cloning is not currently supported.
Deployed team templates cannot be cloned directly.
Deployment rules are not copied when cloning.
Templates cannot be changed from Timeline to Workflow or vice versa during the cloning process.
