Identify why files are not uploading to SharePoint from Flowsite and how to resolve it.
This article covers issues where Dashpivot forms are not arriving in SharePoint after a workflow is triggered in Flowsite — including failed uploads, missing folders, and filename routing errors.
What's happening
After signing a Dashpivot workflow form, the flow runs in Flowsite but the PDF does not appear in the expected SharePoint folder. This may show as a failed run in Flowsite, or the upload may appear to succeed but the file is missing or going to the wrong location.
Why this happens
The file size exceeds Flowsite's 100MB upload limit
The flow's destination (Site Name, Document Library, or folder) is invalid or incomplete
The Dashpivot template filename has changed, breaking filename-based routing
SharePoint has too many folders for Flowsite to retrieve, or multiple sites share the same name
An intermittent error occurred during the PDF export step
How to fix it
1. Check and fix the flow destination
Open the flow in Flowsite and confirm that a valid Site Name, Document Library, and folder have all been selected. An incomplete destination will cause every run to fail.
Go to your Flowsite workspace and open the Flows tab
Open the affected SharePoint flow
Navigate to the Upload file step and verify all destination fields are set
Save the flow and re-sign the Dashpivot form to trigger a new run
2. Reconfigure filename routing after a template change
If the filename configuration in the Dashpivot template has been updated, the filename-based routing in your flow will need to be reconfigured to match.
Open the affected flow in Flowsite
In the Upload file step, update the filename routing to reflect the new filename values
Save the flow and re-sign the form to retry
See How to Create Custom PDF Filenames for your Exports in Dashpivot Web for reference on filename configuration
3. Reduce file size if over 100MB
Flowsite has an in-app file size limit of 100MB for SharePoint uploads. Forms with many attachments or high-resolution images may exceed this.
Review the form for large attachments or images
Remove or compress attachments where possible
Re-sign the form to trigger a new run
4. Fix folders not showing in Flowsite
If SharePoint folders are not appearing when configuring the flow, the Site may contain too many files and folders, or you may have multiple sites with the same name.
Confirm the correct Site Name is selected — if multiple sites share the same name, check each one
Try opening Flowsite in an incognito/private tab and reconnecting your Microsoft account
Retry the folder selection
5. Re-trigger a failed intermittent export
Intermittent errors can occur during the PDF export step before the file reaches SharePoint.
Re-sign the Dashpivot form to trigger a new run
Check the run status in Flowsite to confirm it succeeds
If the issue continues
If uploads are still failing after trying the steps above:
Check that the Microsoft connection has not expired — if the flow has been inactive for 90 days, the refresh token will have expired. Reconnect the Microsoft account in Flowsite under the Connections tab
Confirm the connected Microsoft account has the correct permissions to access the SharePoint site and folder.
See Permission Errors in SharePoint Integration with Flowsite for guidance
Note that only workflow templates are supported — standard templates will not trigger a flow run
The root drive folder cannot be selected as a destination — a specific subfolder must be chosen