SOC-2 Certification
Sitemate is SOC 2 certified.
Auditor: Sensiba LLP
Certified as of: October 25, 2023
SOC 2 is an independent audit standard that evaluates how organisations manage customer data based on security, availability, processing integrity, confidentiality, and privacy criteria.
Learn more about SOC 2 here.
General Data Protection Regulation (GDPR)
What is the GDPR?
The GDPR is a comprehensive EU data protection law that came into effect on May 25, 2018. It strengthens the protection of personal data and individual privacy rights across the European Union.
These laws apply to Sitemate because they affect Dashpivot customers and users who reside in the EU. As best practice, we honour GDPR rights for all customers and users.
Your GDPR rights
Right to access and data portability – Request an export of the personal data we hold about you.
Right to erasure – Request deletion of your personal data (for example, if closing your account).
To make a request, email [email protected]
Important: For security purposes, we may verify your identity by phone and will only send exports to your account email address.
California Consumer Privacy Act (CCPA)
What is the CCPA?
The CCPA is a California (USA) data privacy law that came into effect on January 1, 2020. It gives individuals greater visibility and control over how businesses use their personal data.
Sitemate does not sell personal data and does not meet the revenue thresholds requiring CCPA compliance. However, as best practice, we honour relevant CCPA rights for all customers and users.
Your CCPA rights
Right to know – Request an export of the personal data we hold about you.
Right to delete – Request deletion of your personal data.
To make a request, email [email protected].
Important: For security purposes, we may verify your identity and will only send exports to your account email address.
NIST Cybersecurity Framework (CSF)
Sitemate follows the NIST Cybersecurity Framework (CSF), a widely recognised set of standards and best practices for improving cybersecurity posture.
Learn more about the NIST Cybersecurity Framework here: https://www.cisco.com/c/en/us/products/security/what-is-nist-csf.html